Customer Service

Customer service is available:

LIVE CHAT:
MONDAY: from 07:00 to 14:00 (UTC)
TUESDAY TO FRIDAY: from 07:00 to 20:00 (UTC)
SATURDAY: from 14:00 to 20:00 (UTC)

DISCORD CHANNEL:
Available 24 / 7
To reach our Discord


CUSTOMER SERVICE EMAIL:
[email protected]
Available 24 / 7


We are committed to provide you with the highest standards of customer care. Please contact us through one of the above if you need assistance.

Our Customer Service Team will be happy to assist you. Should you have any suggestion, idea or issue, our team is here to listen to your proposal.
If we decide to adopt your suggestions or ideas, you may be entitled to a goodwill bonus in your account. For a better and faster service, please indicate your username when opening Live Chat, when chatting on Discord, or in the e-mail subject.

If you prefer a telephone contact please send us your name, topic and phone number and we will call you back at the earliest possible.

Customer Service Team is available in English 24/7 365 days